FAQs

How do I create a store?

To get started simply choose a package (Basic is free) and complete the short on line application form. We will contact you within 24 hours to confirm a few details and immediately set up your Scan&Get store.

Do I have to download any software?

There is no download of software required, you will be given an on line account login and will immediately be able to start selling your products using Scan&Get.

How long does it take for my application to be approved?

We aim to approve your very straight forward application in less then 24 hours.

How long does it take to set up my store?

We would love to say 5 minute or even 10, but that just would not be true.

What is true is that we believe that it is very easy and straight forward to start selling products using Scan&Get, however we also recognise that everyone has different  levels of IT skills.  The following table is intended to give you a guide as to how long it may take you personally:

 

Level of Internet Skills Time
IT Professional or experienced on line retailer 30 minutes
Competent internet user (Good knowledge of uploading photos, downloading & saving documents) 30 Minutes
Occasional internet user (Some knowledge of uploading photos, downloading & saving documents) 45 Minutes
Complete Novice 1 hour

The above time scales are for starting your store from scratch and adding a couple of products.  Once you are familiar with the Scan&Get features and adding items to your store you really will be able to add products in less then 5 minutes.

What is my credit limit?

All accounts have a default credit limit of £50.00*, however this will be frequently reviewed.

*excluding SMS text messages charges, that require credit purchases.

How can I increase my credit limit?

Your credit limit will be frequently reviewed and increased if all invoices have been paid within 5 working days.

How will I be billed?

You will be sent invoices to the admin address added in your Scan&Get store settings.

How often will I be billed?

You will be billed when you reach your credit limit or every 28 days which ever comes first.

*QR Code is registered trademark of DENSO WAVE INCORPORATED.